Editorial Standards
Corrections Policy
By Allen Lee, Founder, Best Dog Insurance — Last reviewed April 2026.
We strive for accuracy on every page, but mistakes happen. When they do, we correct them transparently and quickly.
How to report an error
Email bestdoginsurance@gmail.com with the page URL, the specific claim you believe is incorrect, and a source supporting the correction. We respond within 2 business days.
Correction levels
Typos and minor formatting are fixed silently and the page's "Last reviewed" date is updated. Factual corrections (an incorrect statistic, dollar figure, or policy detail) are fixed and a dated correction note is appended at the bottom of the article. Material errors that change the conclusion of an article trigger a full re-review of the piece; the article header displays an "Updated" notice for 30 days after publication of the correction.
Updates vs. corrections
When pricing data, coverage terms, or research findings change over time, we publish an update, not a correction — the original information was accurate when published. Updates trigger a refreshed "Last reviewed" date and, where material, a brief note describing what changed. Corrections are for things we got wrong. Updates are for things the world changed.
Retractions
In the rare event an article cannot be corrected — for example, if its core premise was based on a since-retracted study — the article is unpublished and replaced with a notice explaining the retraction. Retracted URLs remain live to preserve transparency and avoid broken inbound links.
How we handle errors
We take errors seriously. When we make a mistake, we correct it promptly and visibly. We do not silently edit. Every correction is dated, labeled, and visible to readers. We publish a public log of all material corrections and retain it indefinitely for transparency.
Investigation process
When an error is reported, we verify the URL and the specific claim, check the source hierarchy (primary beats secondary beats tertiary), cross-reference against at least two additional sources, consult a subject-matter expert when the claim is medical or actuarial, and document the entire investigation in an internal log. We do not make corrections on the strength of a single anonymous source, and we don't reverse a correction once it's published without a matching evidentiary trail.
How we mark corrections
Minor — typos, broken links, formatting — fixed silently with an internal log entry and a bumped "Last reviewed" date. Moderate — factual errors that don't change the recommendation — get a visible "Updated [date]" note and a log entry. Major — factual errors that change a recommendation, ranking, dollar figure, or coverage claim — get a visible "Correction [date]" banner at the top of the page for 30 days, a permanent log entry, and an email to any reader who requested notification.
Update propagation
A correction on a source page propagates to every article that links to or cites it, the sitemap's lastmod field for both pages, and a re-indexing request to Google Search Console and Bing Webmaster Tools. We do not back-date content or edit already-sent emails. We do not use "stealth updates" to remove content quietly.
Public corrections log
All major and moderate corrections are logged with date, URL, original text, corrected text, and reason. Until a dedicated /corrections-log page is live, the log lives in a monthly section on this page and in the release notes emailed to editorial staff. We retain the log indefinitely — transparency doesn't sunset.
Our commitment to accuracy
We will never knowingly publish incorrect information. When we discover we have, we correct it as fast and as visibly as we can. We will not hide errors, we will not retaliate against readers who report them honestly, and we will treat every correction as a learning opportunity for our editorial process.
Related policies
Editorial Policy · Fact-Checking Policy · Research Methodology